Support, Policies & Terms
Because even the fun stuff needs a little fine print.
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Support
Need help with an order, have a question about your custom merch, or just want to tell us how awesome we are?
Pop-Up Shops
Shoot us an email at admin@valkyriemade.com, message us through social, or use our [Contact Page].
We typically respond within 1–2 business days—faster if we’ve had caffeine.
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Privacy Policy
We respect your privacy like we respect good design—don’t mess with it.
We collect only what we need (like your name, email, and address to ship your order) and promise never to sell your info to some shady third party.
Your data stays secure, your secrets stay secret, and your inbox won’t get spammed by us, unless you ask us to.
We use cookies (the digital kind, sadly) to improve your experience. You can turn them off, but things might get weird.
Terms & Conditions
When you place an order, you’re agreeing to:
Approve your proofs before we print
Pay up before production (we love you, but we’re not a bank)
Accept that custom products are final sale (unless we totally messed it up)
We reserve the right to cancel orders, refuse service to people who are mean to our staff, and roll our eyes at poorly cropped clipart.
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Got feedback? Love notes? Mildly constructive criticism?
We’re always looking to improve, and we actually read what you send.
Email us at admin@valkyriemade.com
Or drop a note through our Feedback Form
P.S. If your message makes us laugh or cry (in a good way), you might just get a surprise.